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Managing the impact

Struggling financially

We're here to support you

Whatever the challenges your business might be facing, we’re here to help.

The quickest way to chat with us during daytime working hours is via webchat. Click the ‘Chat now’ button on the right hand side of the screen if this is available.

Or call us on the number below and we'll talk through your options.

Phone: 0345 246 4203, option 1

Relay UK:  18001 0345 246 4203

Repayment solutions

This is a general list of further support which may be available depending on and subject to your individual or business circumstances. ​

  • Deferring repayments so you either make reduced or no repayments for a short period. You can then either make increased repayments to repay your agreement over the same term or add the deferred repayments onto the end of your agreement. ​

  • Allowing any missed repayments to be repaid over the remaining term of the agreement. This means your future monthly repayments will increase to cover the missed repayments and ensure your agreement is repaid with the original term.​

  • Changing the term of your agreement. By extending your agreement term, the monthly repayments you make will reduce but you will make more monthly repayments which means you will pay more interest overall.​

  • Temporarily reducing the monthly repayment amount. This will reduce your monthly repayments for a short period.  You will be required to increase your repayments afterwards this to cover the shortfall.​

The appropriate option will depend on your individual or business circumstances. Please note that this a general, non-specific list and none of these options are guaranteed. ​

Please get in touch today to discuss your specific circumstances and for more information on how we can help.

Get help navigating trading difficulties

Insolvency help

Insolvency Support

If you think your business is, or is about to become, insolvent, you should seek independent professional help.

Get free independent support

Take control of your finances with support from an independent free debt advice organisation. They can help with lease agreements, invoice issues, tax returns, budgeting, and much more.

Business Debtline
Business Debtline gives free debt advice to small businesses and people who are self-employed.

Citizens Advice
Free advice on debt, benefits, housing, legal matters, employment, and general consumer issues.

MoneyHelper
Free advice on debt, divorce/separation, setting up a new home, care and disability.

StepChange Debt Charity
Free advice on bankruptcy, charging orders, employment, benefits, money management and mortgage/repossession support.

 

 

PayPlan
Free debt advice and debt solutions for anyone experiencing financial difficulties.

Money Advice Scotland
Advice agencies throughout Scotland providing free independent advice.

Shelter

Shelter help people facing urgent housing issues.

National Debt Line
Free and confidential advice on debt.

GOV.UK
See what government support is available for you and your business.

Your wellbeing

Whether you’re facing a decline in trading or coping with stressful life moments, it’s important to look after your wellbeing.

Helping your mental health

Worrying about keeping your business or home finances afloat can have a big impact on your mental health. Mind provide confidential support and information to help support you and your family through difficult times.

Dealing with mental health and money concerns

We explore insights on how to promote financial well-being in your professional life, and with your employees.

Get in touch

If you have a Relationship Manager, it’s best to contact them directly first for support.

Chat with us

 

The quickest way to chat with us during daytime working hours is via webchat. Click the ‘Chat now’ button on the right hand side of the screen if this available

Or call us on the number below and we'll talk through your options.

Phone: 0345 246 4203, option 1

Relay UK:  18001 0345 246 4203

 

 

Call us

Give our team a call:

Phone: 0345 246 4203, option 1

Relay UK:  18001 0345 246 4203

Lines open Mon-Fri, 9am-5pm

Standard call charges apply