Contact us for help and support
Security may be required. Product fees may apply. Finance is only available for business purposes.
To ensure we can continue to serve our customers as quickly and efficiently as possible, we have introduced wider online channels enabling our customers to self-serve and process a number of customer service requests. Simply complete the relevant form below to submit your request and a member of the team will get back to you.
Due to the ongoing pandemic, we’re currently receiving a high number of customer requests, which means response times are longer than normal. Thank you for your patience and understanding as we work to respond to your query as soon as we can.
You can now submit a range of customer service requests directly to us online. Simply complete the form below for any clearance confirmations, balance enquiries, document requests or to update your personal or business information.
Please note document requests will incur a £10 administration fee (with the exception of agreements regulated by the CCA).
You can request a settlement figure for your agreement online. Complete the form below and a member of the team will be in touch.
If you’re experiencing financial difficultly and wish to request a repayment holiday, please fill out the form below and a member of the team will be in touch.
If you’re looking to finance an asset through a Hire Purchase product, you can now request a quote online and could get an instant credit decision. Get a quote
For any other Sales related queries please email sales@lombard.co.uk or request a call back
For anything else please email: sales@lombard.co.uk
Phone number: 0800 502 402
If your enquiry is regarding an early settlement, a clearance confirmation, a balance enquiry, a document request or to update contact details you can complete this form to get the fastest response. We aim to process your request within 2 working days, and if you want to speak to someone please request a call back. There is a £10 administration fee for document requests (with the exception of agreements regulated by the CCA.
If you still need support please email generalenquiries@lombard.co.uk or request a call back
Phone number: 0345 877 8888
If your enquiry is specifically about a repayment holiday, you can
complete this form to make a repayment holiday request.
If your enquiry relates to an amendment to an existing repayment holiday or concerns about making payments, please contact your local Relationship Manager or request a call back
Provided by Lombard Vehicle Solutions and operated by ALD Automotive LTD
Visit: Lombard Vehicle Solutions
or complete this form and we'll get back to you.
For Sales, Quotes & Enquiries or Customer Services
Phone: 1850 215 000
Lines open Mon-Fri, 9am-5pm
Standard call charges apply.
Write to us:
Ulster Bank Group Centre
George's Quay
Dublin 2
D02 VR98
For more information on Lombard Ireland, please visit their website below:
This business has now closed. For any existing customer queries please use the contact details as given.
Phone: Temporarily unavailable
Standard call charges apply.
Email: generalenquiries@lombard.co.uk
Write to us:
Lombard
Customer Services Team
PO Box 520
Rotherham
South Yorkshire
United Kingdom
S63 3BR
Answers to your most common queries as well as sector specific information about marine or aviation finance.
