Whether you're looking to find out your settlement figure, clear your outstanding balance, request a copy of your documents, obtain your balance and change your contact details.
Security may be required. Product fees may apply. Finance is only available for business purposes.
You must have your agreement number to request either a settlement letter, copy of documents or to make a payment. This can be found on your original contract documents.
If you’re unable to find your agreement number, click on the ‘Live Chat’ option at the side of the page and our advisers will be able to support you. Live Chat is available Monday to Friday 9am to 5pm.
By proceeding with this request, you’ll receive your settlement via email. You can find out how to update your email address here.
If you would prefer this by post, please contact us here (Please allow 5 working days for receipt by post).
95% of confirmations completed in 2 hours. Monday to Friday 9am – 5pm.
Request confirmation and you could find out immediately if your balance has cleared or not.
Where immediate confirmation is not available, then 95% of confirmations are completed in 2 hours. Monday to Friday 9am - 5pm.
If you require clearance confirmation on a Lombard Stock Funding vehicle (Unit Stocking), please email unitstockingoperations@lombard.co.uk with the vehicle registration and agreement or reference number.
Get a copy agreement, copy invoice, statement of account or interest advice note.
95% of confirmations completed in 4 hours. Monday to Friday 9am – 5pm.
If you have received a settlement letter from Lombard, you can make a payment using the bank details on the letter.
If not, you can pay by card by calling our customer service team.
Submit your details and we’ll send you a statement of account.
95% of confirmations completed in 4 hours. Monday to Friday 9am – 5pm.
Complete this online form to request a change of contact details.
95% of confirmations completed in 4 hours. Monday to Friday 9am - 5pm.
If you have questions around your end of lease options for a Residual Value Based Lease or want to talk to our specialist asset management team to discuss your options in more detail, complete the online form and one of our asset managers will be in touch.
Register your interest to be one of the first ones to trial our new Carbon Planner and take action to help us shape the future.
Phone: 0800 502 402
Relay UK: 18001 0800 502 402
Lines open Mon-Fri, 9am-5pm
Standard call charges apply.
Write to us at:
Lombard Customer Relations Team, PO Box 520, Rotherham, South Yorkshire, United Kingdom, S63 3BR
If you need to contact Lombard Ireland, please visit their website here.
Phone: 0345 877 8888
Relay UK: 18001 0345 877 8888
Lines open Mon-Fri, 9am-5pm
Standard call charges apply.
